Most common questions and answers regarding the association, water supply, water usage etc
Visit one of our offices, fill the application form, pay the new connection fee of Ksh.1500, deposit of Ksh.1000 and get connected.You must have a copy of National ID card and Plot or Land No.
Consumers who bypass, tamper with water meter, self reconnect, irrigate or illegally connect to the water supply system are fined amount not less than Ksh.5000. We encourage the community members to come to our offices to apply for water supply rather than doing on their own illegally.
Call Customer Care No 0709747759 to report or contact any other staff, technical team..
A consumer water connection is due for disconnection after failure to pay the water bills before or on the due date, which is usually 14 dates after receiving the month bill. We encourage the consumers to be paying their water bills in good time to avoid any inconvenience.